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Annual Shut Down

April 28, 2015 - 2:01pm

Just a reminder about our 2015 annual shut down this year as it's coming up soonish. We will be closed for 3 weeks from Monday 25th May until Thursday 18th June. We will be camping in Italy but should be able to stay in touch by email so you can still contact us for information or even to place orders during our closed period.

We tend to get very busy in the couple of weeks before and after our shut down so remember to take this into account if you are planning on ordering a mattress or futon! The lead time at the moment is 7 - 10 days, depending on what products are ordered. If you are not sure about timescales then just give us a ring - between 10.30 and 4.30 is usually best, either side of those times and we can sometimes be involved in orders coming in and out, but you can always leave a message and we will return your call.

Just a further reminder about emailing us generally. We always answer emails asap, usually the same day and always within two days. But, due to over enthusiastic spam/junk filters, some of our replies never reach their destination. If you have emailed us and haven't heard anything check your spam/junk/trash (sometimes we have suggested that people look there and they have found all sorts of important things!). If you can't find a reply from us there then it may not even have got to you before being blocked, so give us a call or email us with a contact number. We promise not to keep calling you and never pass any details on to anyone else!